Privacy Policy

Overview

TIGGOO, a brand operated by Jiaxing Taigu Outdoor Products Co., Ltd. ("TIGGOO," "we," "us," or "our"), runs tiggoo.com (the "Site"), a showcase and B2B order-request service for our seating and home collections. The Site has no customer accounts and does not collect payment-card numbers or online-banking credentials. This policy describes the information we collect for inquiries, quotes, orders and offline payment confirmation, how we use it, and the rights and choices available to you. By using the Site, you agree to the practices described here. Your use of the Site is also subject to our Terms of Use.

Information We Collect

Information you provide. You can browse the Site without giving us any personal information. If you contact us, submit a trade inquiry, or submit an order request, we receive the information you provide — such as your name, business contact details, company name, country, delivery and billing addresses, tax or purchase-order references, notes, and the products, variants and quantities requested. We also keep the quote you accept and limited offline-payment confirmation information, such as payment status, amount, method, date and a bank or receipt reference. We do not ask for or store payment-card numbers or online-banking credentials.

Information collected automatically. Like nearly every website, our hosting and security infrastructure records standard technical data when you visit, such as your IP address, browser and device type, the pages you view, the referring page, and access timestamps. We may also review aggregated, non-identifying usage statistics (for example, which collections are viewed most) to understand how the Site is used.

Information stored on your device. The Site uses your browser's local storage to remember recently viewed products and the products in an unfinished order request. Draft order items stay in your browser until you submit the order request, at which point the selected products and quantities are sent to us.

How We Use Information

We use the information described above to:

• Operate, maintain, secure, and improve the Site;
• Respond to your questions and requests;
• Prepare quotes, manage B2B orders, record quote acceptance, confirm offline payments, and support fulfilment;
• Understand, in aggregate, which products and pages interest visitors;
• Detect, prevent, and address technical or security issues;
• Comply with legal obligations and protect our rights and the rights of others.

How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:

• With service providers that help us run the Site (such as web hosting, content delivery, and security services), who process it on our behalf and under our instructions;
• When required by law, legal process, or a governmental request, or to protect the safety, rights, or property of TIGGOO, our visitors, or others;
• In connection with a business transaction such as a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information;
• With your consent or at your direction.

Cookies & Local Storage

We keep tracking to a minimum. We do not use advertising cookies. Our hosting and security providers may set strictly necessary cookies to protect the Site and deliver it efficiently. As noted above, your browser's local storage holds your recently-viewed products on your device only. You can clear cookies and local storage at any time in your browser settings; the Site will continue to work.

Your Rights & Choices

Depending on where you live — including under U.S. state privacy laws such as the California Consumer Privacy Act — you may have the right to know what personal information we hold about you, to access a copy of it, to correct it, to delete it, and to opt out of the sale or sharing of personal information. Because we do not sell or share personal information for advertising, there is nothing to opt out of, and we will never treat you differently for exercising any privacy right.

To exercise any of these rights, contact us using the details on our Contact page. We will verify your request using reasonable means and respond within the time required by applicable law. You may also use an authorized agent to submit a request on your behalf.

Data Retention

Technical logs are retained by our infrastructure providers for short, rotating periods. We keep inquiry and order-request information for as long as needed to prepare quotes and manage the customer relationship. Accepted orders, offline-payment records and related business correspondence may be retained for accounting, tax, contractual, fraud-prevention and legal purposes. We retain information longer only where the law requires it or where it is needed to resolve disputes or enforce agreements.

Security

The entire Site is served over encrypted connections (HTTPS), and we apply reasonable administrative and technical safeguards appropriate to the limited information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Site is a general-audience website and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites or social platforms. Those sites operate under their own privacy policies, which we encourage you to review. This policy applies only to tiggoo.com.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the revised version on this page with a new effective date. If a change is material, we will provide a more prominent notice on the Site.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact page and we will do our best to help.